Welcome to www.onisla.com (the “Website”). These Terms and Conditions (the “Agreement”) are entered into by and between On Isla Experiences LLC (the “Company,” “we,” “us,” or “our”) and you (“you” or “User”). This Agreement governs your access to and use of the Website and any products, materials, messaging programs, and services provided by or through the Website (collectively, the “Services”).
1. Acceptance of This Agreement
Please review these Terms carefully. By accessing or using the Services, or by clicking “accept” or “agree” when prompted, you acknowledge that you have read, understood, and agree to be bound by this Agreement on behalf of yourself or the entity you represent.
If you do not agree to these Terms, you must not access or use the Services.
2. Eligibility Requirements
To use the Services, you must:
Be at least 18 years of age
Be legally able to enter into a binding agreement
Not use the Services for any competitive or unlawful purpose
By using the Services, you represent and warrant that you meet these requirements.
3. Changes to This Agreement
We may update these Terms at any time in our sole discretion. Changes will become effective upon posting unless otherwise stated. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
4. Access to the Services & Accounts
Account Creation
Some Services require account registration. You agree to provide accurate, complete, and current information and to keep it updated.
Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and all activity occurring under your account. You agree to notify us immediately of unauthorized access.
We are not liable for losses resulting from unauthorized account use.
5. User-Generated Content
You are solely responsible for any content you submit, upload, or transmit through the Services (“User Content”). All User Content must comply with these Terms and applicable laws.
You grant the Company a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, distribute, and display your User Content in connection with operating and promoting the Services.
6. Prohibited Uses
You agree not to:
Violate laws or regulations
Send spam or unauthorized communications
Impersonate others
Harm minors
Interfere with system security or functionality
Reverse engineer or scrape the Services
Collect user data without consent
We reserve the right to suspend or terminate access for violations.
7. Geographic Restrictions
The Services are operated from the United States. We make no representations that the Services are appropriate or available outside the U.S. Users accessing the Services from other locations do so at their own risk.
8. Terms and Conditions of Sale
Purchasing Process
By submitting an order, you agree to pay all applicable fees, taxes, and charges disclosed at checkout.
Payments
Payments are processed through third-party providers. We do not store payment information.
Subscriptions
Subscriptions renew automatically unless canceled before the renewal date. You may cancel by contacting us or through your account dashboard, if available.
9. SMS Messaging Terms
SMS Program Description
By opting in, you consent to receive SMS or MMS messages from On Isla Experiences LLC, including but not limited to:
Appointment confirmations and reminders
Reservation links
Account notifications
Product or service updates
Marketing or promotional messages
Customer support communications
Opt-in and opt-out confirmations
Message frequency may vary.
Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. You will receive a confirmation message and no further messages will be sent unless you opt in again.
All content, trademarks, and materials on the Services are owned by or licensed to the Company and protected by intellectual property laws. No rights are granted except as expressly stated.
11. Copyright Infringement (DMCA Policy)
If you believe your copyrighted work has been infringed, please submit a DMCA notice including all required elements to:
Designated Copyright Agent On Isla Experiences LLC 39 Dogwood Drive Alabama AL 35040 📧 [email protected]
12. Feedback
Any feedback you provide becomes the exclusive property of the Company and may be used without compensation or attribution.
13. Assumption of Risk & Disclaimer
The Services are provided for informational purposes only. Use is at your own risk.
We may suspend or terminate your access at any time, with or without notice, for any reason.
16. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.
17. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
18. Indemnification
You agree to indemnify and hold harmless the Company from claims arising from your use of the Services or violation of these Terms.
19. Governing Law & Dispute Resolution
This Agreement is governed by the laws of the State of Alabama. Disputes shall be resolved in Alabama courts or through binding arbitration, at our discretion.
20. Time Limit on Claims
Any claim must be brought within one (1) year of the cause of action arising.
21. Miscellaneous
Severability: Invalid provisions do not affect enforceability of the rest
Entire Agreement: This Agreement constitutes the entire agreement
No Partnership: No agency or partnership is created
Assignment: We may assign this Agreement freely
22. Contact Information
For questions or concerns regarding these Terms or the Services, contact:
